Find a part
New or refurbished parts
No labour warranties will be offered for installations performed by an individual. We recommend that power train components be installed by a recognized mechanical workshop that has the equipment necessary to reprogram electronic modules.
All accessories are provided as a courtesy; therefore, they are not under warranty.
The warranty is void in the event of overheating, improper installation, improper use of the part, off-road driving or overloading the vehicle.
The oils and coolants used must comply with the manufacturer’s specifications.
Important documents are enclosed with the part. These will give you more information about what precautions must be taken before, during and after installation before starting your test drive. This will help you avoid damaging the provided part, which was tested before delivery.
The following outlines how to obtain authorization for a repair with labour:
- 1. The schedule for replacing power train parts is determined by Mitchell;
- 2. The hourly rate for labour is also fixed. For the purposes of the labour warranty, the hourly rate will be specified at the repair facility;
-
3. To obtain a refund under the labour warranty:
- A. Provide an original copy of the invoice
- B. Based on the information provided on the original invoice, verify that the time elapsed and the number of kilometres driven since the original repair complies with the warranty criteria. If either of these parameters has expired, the warranty is no longer valid
Before performing a repair, the repairer must be authorized by the recycler. Any repairs conducted without the recycler’s authorization will not be covered under the warranty. Towing and car rental fees are considered incidental expenses and are not covered by the written warranty.
Front and rear assemblies:
| Quality code | Description |
|---|---|
| Code A | Up to three (3) damage units |
| Code B | Up to six (6) damage units |
| Code C | Up to six (6) damage units |
Note: A damage unit refers to the amount of damage that can be covered by a credit card-sized object.
For all other parts, excluding the power train, the available extended warranty covers nine additional months for the part only. The premium is determined according to the part’s value.
Universal Recycling Center’s General Policy
- • All goods sold remain the seller’s property until full payment is received;
- • Upon the purchase of an engine or transmission, you must read the document enclosed with the part which contains important details;
- • All returned items must be in the original packaging;
- • All claims must be made within 10 working days of the invoice date;
- • No credit will be issued without the invoice;
- • A minimum handling fee of 20% will be charged on any returned merchandise;
- • In the event of a defective electronic control unit, the seller will exchange the part.
Programming costs are not under warranty. Electronic control units are non-returnable except in case of a defect.